Shipping policy
ONLINE ORDER SHIPPING RATE
CANADA SHIPPING
| Weight | Shipping Cost | Shipping Time |
| Under 1 kg | 6.95 | 3 - 9 Business Days |
| 1.01 kg - 10 kg | 9.95 | 3 - 9 Business Days |
| 10.01 kg - 20 kg | 19.95 | 3 - 9 Business Days |
| 20.01 kg - 30 kg | 29.95 | 3 - 9 Business Days |
USA SHIPPING
| Weight | Shipping | Shipping Time | Courier/DDP |
| Under 2 lb | 8.95 | 4 - 10 Business Days | USPS/Yes |
| 2.01 lb - 4 lb | 19.95 | 4 - 10 Business Days | USPS/Yes |
| 4.01 lb - 8 lb | 29.95 | 4 - 10 Business Days | USPS/Yes |
| 8.01 lb - 16 lb | 34.95 | 4 - 10 Business Days | USPS/Yes |
| 16.01 lb - 32 lb | 59.95 | Next Day | DHL/No |
| 32.01 lb - 48 lb | 69.95 | Next Day | DHL/No |
| 48.01 lb - 64 lb | 79.95 | Next Day | DHL/No |
The shipment over 16 lb - DHL shipping (non-duty paid shipping) is the most economical way to send the parcel (Overnight shipping - price after 50 % shipping support from BMF Skincare Factory). The recipient is responsible for paying the duty upon the parcel's arrival at the destination.
EU/OCEANIA SHIPPING
BeautyMaskFactory offers international shipping through DHL, UPS, FedEx and POSTNL. BeautyMaskFactory currently ships any international locations. Please be advised that orders shipped outside the U.S. and Canada are not eligible for free shipping, promotion discount, or free returns.
| Weight | Shipping | Shipping Time | Courier |
| Under 0.45 kg | 8.95 | 8 - 13 Business Days | POSTNL |
| 0.45 kg - 0.9 kg | 9.95 | 8 - 13 Business Days | POSTNL |
| 0.91 kg - 1.35 kg | 14.95 | 8 - 13 Business Days | POSTNL |
| 1.36 kg - 1.8 kg | 19.95 | 8 - 13 Business Days | POSTNL |
| 1.81 kg - 3.6 kg | 29.95 | 8 - 13 Business Days | POSTNL |
| 3.61 kg - 7.2 kg | 59.95 | 3 - 5 Business Days | DHL |
| 7.21 kg - 14.4 kg | 99.95 | 3 - 5 Business Days | DHL |
| 14.41 kg - 21.6 kg | 149.95 | 3 - 5 Business Days | DHL |
| 21.61 kg - 28.8 kg | 199.95 | 3 - 5 Business Days | DHL |
International Payment Methods for Online Orders
Prices are shown in US dollars.
Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for international shipments cannot be marked as a “gift” or with altered prices.
We accept Paypal, Visa, American Express and MasterCard. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed. Your billing information must be exactly as it appears on your credit card information. If anything is different, the order cannot be processed.
Credit Card Security & Fraud Protection
BeautyMaskFactory provides safe and secure checkout by encrypting your credit card information using SSL. For more information about our secure checkout, read our Privacy Policy
All payment forms are subject to verification and review by BeautyMaskFactory. BeautyMaskFactory reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.
Standard International Shipping Information
Standard international ground shipping rates vary depending on the location. Please contact at info@beautymaskfactory.com.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.